Employee Journey Mapping: 25 % Faster Ramp‑Up and +30‑Point eNPS Lift in the First 90 Days
Discover how mapping every touchpoint from offer letter to Day 90 cut ramp‑up time by 25 %, lifted new‑hire eNPS by +30 points, and slashed early turnover—proving that a culture‑aligned onboarding journey drives faster productivity and stronger engagement.
Reworking the Global Distribution Contract Lifecycle
When global distribution contracts live in inboxes and spreadsheets, things break down fast. We overhauled Genova Diagnostics’ entire contract lifecycle—centralizing 20+ country partnerships in SharePoint, standardizing workflows, and cutting turnaround time by 40%. Here’s how structure, automation, and cross-team training made it possible.
Streamlining Client Communication and Reducing Manual Work
To stop the constant repeating and emailing, I automated the routine‚ and gave teams their time back.