This startup had talent but no structure—no policies, inconsistent onboarding, and stressed-out managers. As a fractional Head of People, I built their HR foundation from scratch: policies, performance systems, onboarding automation, and scalable workflows that cut admin work and boosted retention.

I built a simple, recurring feedback system that actually led to change, raising eNPS scores and building team trust.

I created consistent hiring systems that helped managers move faster, reduce bias, and improve the candidate experience.

A fast-growing startup needed structure; I built an HR system that scaled with them and made work smoother for everyone.

With no formal safety systems in place, this R&D kitchen and industrial shop faced real risks. We built a compliance program rooted in everyday use—clear checklists, fast training, and zero-fluff protocols. The result? A safer team, a clean audit, and a system that actually stuck.

A dynamic, embedded tool built for Entrepreneur Support Organizations to guide entrepreneurs to the right resources—without leaving their site. With improved UX, smart logic, and branded customization, the Support Navigator boosted engagement, delivered actionable insights, and became a model for scalable digital tools.

When global distribution contracts live in inboxes and spreadsheets, things break down fast. We overhauled Genova Diagnostics’ entire contract lifecycle—centralizing 20+ country partnerships in SharePoint, standardizing workflows, and cutting turnaround time by 40%. Here’s how structure, automation, and cross-team training made it possible.

To stop the constant repeating and emailing, I automated the routine‚ and gave teams their time back.

We turned Supportedly’s blog into a practical guidebook for entrepreneurs—publishing over 100 posts focused on real challenges like funding, pricing, and team building. This case study walks through how we built a scalable editorial system that prioritized clarity, consistency, and action above all else.

Our first attempt at building a statewide entrepreneur resource tool taught us a lot. The Supportedly Directory brought visibility to hundreds of programs—but also revealed the need for embedded, personalized tools. Here’s what we got right, what we missed, and how it shaped everything we built next.

The Supportedly podcast brought local entrepreneurship to life—amplifying founder stories, expert insights, and regional resources. Built from the ground up, this show became a trusted way to connect with entrepreneurs on their terms while expanding the visibility of NC’s startup ecosystem.

We transformed Talent Jam from a single-city event into a repeatable model used across the U.S. and Ireland. With a turnkey licensing package, structured training, and minimal overhead, we gave communities the tools to build stronger talent ecosystems—without sacrificing quality or brand.