Improving the Hiring Process for a Multi-Team Organization
The Situation
The company had grown quickly, but the hiring process hadn’t kept up. Each manager was interviewing differently, and new hires reported wildly different candidate experiences. There was no shared approach to evaluating candidates, and feedback from hiring managers was inconsistent.
This was leading to longer hiring timelines, missed opportunities, and unclear expectations from the start.
What I Did
I focused on improving the experience for both candidates and hiring managers, while reducing risk and increasing clarity.
Created Standardized Interview Guides
Developed role-specific guides to align questions with job needs and company values
Provided behavioral and situational questions designed to dig into the candidate's fit and experience
Built Evaluation Rubrics
Designed scorecards that helped reduce bias and created a consistent way to assess candidates across teams
Made it easier to compare candidates without relying on gut instinct or memory
Facilitated Manager Training
Led workshops for hiring managers on best practices, avoiding common interview pitfalls, and how to document feedback
Helped teams understand the importance of structured hiring in building stronger teams
Gathered Feedback from New Hires
Conducted small-group conversations and anonymous surveys with recent hires to understand how the process felt from their side
Shared those insights with leadership to fine-tune communication and support from day one
The Results
Reduced time-to-hire by 25%, cutting down on decision-making delays and back-and-forth
Increased offer acceptance rate by 30% after improving candidate experience and communication
Gave managers a repeatable, reliable system for making hiring decisions
Boosted candidate satisfaction scores in post-hire surveys
Why It Mattered
The company could now move faster without sacrificing quality, and candidates came in more informed and confident. The entire process felt more aligned with the culture they were trying to build.
